1. Home
  2. /
  3. Privacy Policy

Privacy Policy

About us

The address of our website is: https://www.dulces-laponderosa.com.

The objective of communicating our privacy policy is that you know in the clearest and easiest way possible how we treat personal information on our website.

This privacy policy is applicable to personal data collected on dulce-laponderosa.com, not being valid for information collected by third parties on other web pages, even if they are linked by dulce-laponderosa.com.

What personal data we collect and why we collect it

Responsible for the treatment of your personal data

Dulces La Ponderosa, SL
Trade name: dulce-laponderosa.com.
NIF / CIF: B-41064767
Address: Avenida Andalucía, 229.41560, Estepa, Spain
Email: info@dulces-laponderosa.com

Comments
When visitors leave comments on the web, we collect the data shown in the comment form, as well as the visitor’s IP address and browser user agent string to help detect spam.

An anonymous string created from your email address (also called a hash) can be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile image is visible to the public in the context of your comment.

Media
If you upload images to the web, you should avoid uploading images with location data (EXIF GPS) included. Visitors to the website can download and extract any location data from the images on the website.

Contact forms
When the user contacts Dulces La Ponderosa through our contact forms, the data collected are: name, email, telephone, municipality, province, subject and message.

When the user purchases any of our services through the web, they are linked directly to the payment gateway, so they do not have access to the payment data. The data provided such as name, address, email, telephone, will simply be used for the billing of the products that are acquired through the online store.

The categories of data that are processed through the contact forms are: Identification data, specifically, name and email.

Specially protected data categories are not treated.

cookies
For more information, see our Cookies policy.

Embedded content from other websites
Articles on this site may include embedded content (for example, videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with embedded content if you have an account and are connected to that website.

Purpose of the processing of your personal data

Specifically, the data collected will be used to:

Respond to user requirements. In the event that any user leaves their personal data in our contact forms, said data may be used to respond to their request, doubts or complaints.

Provide information about our services in the event that they are required. The information collected will allow requesting the corresponding service for a possible processing of it offline. Requests will be answered by email.

Manage comments on the blog.

Guarantee compliance with the conditions of use and applicable law. This may include the development of tools and algorithms that help this website to guarantee the confidentiality of the personal data it collects.

To manage social networks. The treatment of the data that is carried out of the people who become followers in the social networks of the official pages of dulce-laponderosa.com, will be governed by this section. As well as those conditions of use, privacy policies and access regulations that belong to the social network that is appropriate in each case and previously accepted by the user of Dulces La Ponderosa SL I will treat your data with the purpose of correctly managing my presence in the social network, reporting activities, products or services of dulce-laponderosa.com .. As well as for any other purpose that the regulations of social networks allow. In no case will I use the profiles of followers on social networks to send advertising individually.

Your personal data may be processed later in order to carry out statistics and specific commercial actions.

In no case will this website transfer the personal data of its users to third parties without previously informing them and requiring their consent. You do not need to provide any personal data to browse this website.

Legitimation for the treatment of your data

The legal basis for the processing of your data is: consent.

To contact or make comments on this website, consent is required with this privacy policy. The prospective or commercial offer of products and services is based on the consent that is requested, without in any case the withdrawal of this consent conditioning the execution of the subscription contract.

Who we share your data with

The data will be communicated to the following companies to provide services strictly necessary for the development of its activity, Dulces La Ponderosa SL shares data with the following providers under their corresponding privacy conditions.

Hosting: Digital Ocean with address at 101 Avenue of the Americas, 10th Floor
New York, NY 10013 and VAT ID: EU528002224.

Advice / Management: Blanco Fernadez Asesoria Fiscal SL with address in Jaén, 2 BAJO, 41560, Estepa (Seville) treat the data in order to carry out their advisory / management services to Dulces La Ponderosa SL

Web platform: WordPress.org.

Platform for sending emails: Mailjet, with registered office at 13-13 bis, rue de l’Aubrac 75012 Paris, France.

Google Analytics: Google tool, whose main address is 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States, uses cookies that are installed on the user’s computer to analyze the use made by users of the web. All the information generated by the cookies is transmitted and archived by Google.

How long we keep your data

If you leave a comment, the comment and its metadata are kept indefinitely. This is so that we can recognize and approve subsequent comments automatically instead of keeping them in a moderation queue.

Of the users who register on our website, we also store the personal information that they provide in their user profile. All users can view, edit or delete their personal information at any time (except that they cannot change their username). Website administrators can also view and edit this information.

What rights do you have over your data

If you have an account or have left comments on this website, you can request to receive an export file of the personal data we have about you, including any data you have provided us. You can also request that we delete any personal data we have about you. This does not include any data that we are required to keep for administrative, legal or security purposes. In addition to:

  • Request access to personal data relating to the interested party.
  • Request its rectification or deletion.
  • Request the limitation of your treatment.
  • Oppose the treatment.
  • You can materially exercise your rights by email to: info@dulceslaponderosa.com

Where we send your data

Visitor comments may be checked by an automated spam detection service.

How we protect your data

At dulce-laponderosa.com we treat the personal data of users respecting their confidentiality and we promise to use them in accordance with the purpose for which they were collected. And also to comply with our obligation to save them and adapt all measures to prevent alteration, loss, treatment or unauthorized access, as established by current data protection regulations.

That is why we use an SSL certificate on our website. It is a security protocol that makes your data travel in an integral and safe way, that is, the transmission of data between a server and a web user, and in feedback, is fully encrypted or encrypted.

Logically we cannot guarantee the absolute impregnability of the Internet and therefore the violation of data through fraudulent access by third parties such as hackers and others.

Regarding the confidentiality of the processing, Dulces La Ponderosa SL and any person authorized by dulce-laponderosa.com to process user data (staff, collaborators …) will be under the appropriate obligation of confidentiality (either a contractual or legal duty ).

If there is a security incident, when we become aware, from Dulces La Ponderosa SL the user will be notified and will be given the necessary information with the incident as it is known or when reasonably requested.

Accuracy and veracity of the data

The User guarantees that the personal data provided through the different forms are true, being obliged to communicate any changes to them. Likewise, the User guarantees that all the information provided corresponds to their real situation, that it is up-to-date and accurate.

In addition, the User undertakes to keep their data updated at all times, being solely responsible for the inaccuracy or falsity of the data provided and for the damages that may be caused by this to Dulces La Ponderosa SL as the owner of the Dulces-laponderosa website. com.

Acceptance and Consent

The privacy policy is a contract between the user and Dulces La Ponderosa SL, it is necessary that you have read it and agree with these conditions on the protection of personal data, accepting and consenting to their treatment by Dulces La Ponderosa SL, in the form and for the purposes that I have indicated in this policy and in the legal notice.

If you have any questions or comments about this privacy policy, do not hesitate to contact info@dulceslaponderosa.com

Revocability

The consent that you give us both for the treatment and for the transfer of your data, is revocable at any time by communicating it to Dulces La Ponderosa SL

This revocation will in no case be retroactive.

Changes in this privacy policy.

Dulces La Ponderosa SL reserves the right to modify this policy to adapt it to new legislation or jurisprudence as well as industry practices. In such cases, the Provider will announce on this page the changes introduced with reasonable anticipation of their implementation.

Commercial emails

In accordance with the LSSICE, Dulces La Ponderosa SL does not carry out SPAM practices, so it does not send commercial emails that have not been previously requested or authorized by the User, on some occasions, it can send its own promotions and specific offers and third parties, only in cases where you have the authorization of the recipients.

Regulatory requirements for the disclosure of information in the sector

The laws that apply in this privacy policy are:

The RGPD (Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons)

The LOPD (Organic Law 15/1999, of December 13, Protection of Personal Data and Royal Decree 1720/2007, of December 21, the Development Regulation of the LOPD)

The LSSI (Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce).

Menu
Haz tu Pedido
Haz tu pedido por Whatsapp
Hola!

Realiza tus pedidos en Dulces La Ponderosa ahora de manera más rápida.

Escríbenos tu pedido por Whatsapp :)